Privacy Policy
Effective Date: October 2026
At The Custom Bezels for Vostok watches, accessible from https://vostok-poljot.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by our store and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at info@vostok-poljot.com.
1. Information We Collect
To fulfill your order, you must provide us with certain information, which you authorized our store and our payment processor to receive. This includes:
• Personal Identifiers: Your name, email address, phone number, and billing/shipping address.
• Order Details: Product information, quantity, and purchase history.
• Technical Data: IP address, browser type, and cookies used to improve your shopping experience.
2. How We Use Your Information
We rely on a number of legal bases to collect, use, and share your information, including:
• To process and fulfill your orders, arrange shipping, and provide customer support.
• To communicate with you regarding your order status or technical updates.
• To comply with legal, tax, or regulatory obligations.
3. Secure Payment Processing
All financial transactions and payments on our website are securely handled and processed by our authorized payment gateway partner.
• We do not store, view, or collect your credit/debit card numbers or other sensitive financial credentials on our servers.
• Our payment processing partner securely manages your billing data in accordance with Payment Card Industry Data Security Standards (PCI-DSS). The use of your personal information for transactions is strictly governed by their respective secure payment privacy standards.
4. Data Sharing and Disclosure
Information about our customers is important to our business. We share your personal information for very limited reasons and in specific circumstances, as follows:
• Service Providers: We share your name and shipping address with trusted delivery services (such as Ukrposhta and international postal partners) strictly to fulfill your delivery.
• Business Transfer: If our business is merged or sold, your information may be disclosed as part of that transaction, only to the extent permitted by law.
• Compliance with Laws: We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to respond to legal processes or government requests.
5. Cookies and Web Beacons
Like any other e-commerce website, our OpenCart store uses "cookies". These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information (such as maintaining your active shopping cart).
6. GDPR Data Protection Rights (For European Users)
We want to make sure you are fully aware of all of your data protection rights. Every user from the EU is entitled to the following under the General Data Protection Regulation (GDPR):
• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you.
7. Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, resolve disputes, and enforce our agreements. We generally keep customer order data for up to 5-7 years for tax and accounting purposes.
8. Contact Us
For purposes of international data protection laws, Hennadiy Borysenko is the data controller of your personal information. If you have any questions or concerns, you may contact us at:
Address: Vynogradna str. 81, 21008 Vinnytsia, Ukraine
Email: info@vostok-poljot.com